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pride ourselves in fixing billing disputes; we
take back monies from the carriers for our clients
on overpayments and billing errors. |
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An
audit of a southeast retail jewelry chain resulted
in combined savings of over $324,000 over a three-year
period. The client’s long distance company was over
billing them, and in addition to obtaining refunds of
$51,000; GSI renegotiated their contracts and reduced
their rates by 38%. |
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A
large hospital complex in Florida
realized major reductions and changes in their telecom
spend rates. A thorough technical review by GSI of over
1,000 special circuits and 2,000 phone lines revealed
that 31% of them were inactive or disconnected –
while still being billed! The result was over $400,000
in credits and refunds from three different carriers.
In addition, federal and state sales taxes paid over the
last seven years on their telephone bills were recovered
to the tune of $200,000. Lastly, the long distance contracts,
which still had 22 months remaining, were torn up and
replaced with a new one resulting in a 64% rate reduction
and a $125,000 signing bonus to the Hospital. |
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A
national multi-media communications company
realized savings of 38% after GSI completed a telephone
bill audit of 29 TV stations, 8 newspaper operations,
and 5 distribution centers. The analysis uncovered over
$100,000 in bogus local service charges that had mysteriously
appeared over the past five years. Also, the detailed
review found that 50% of the total lines being billed
by the RBOCs contained long distance charges on their
local bills that should appear separately on their long
distance carriers’ bills – they were paying
rates that were 300% higher than necessary! Refunds were
negotiated by GSI, which resulted in $212,000 of back
billing charges being rebated.
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A
national assisted care living corporation
had 11 separate billing disputes with their various
local and long distance carriers. Some of them had been
pending for over two years. GSI was able to intervene
and bring resolution to each case in less than 60 days.
The total annual value of the refunds and credits were
$661,000. In addition, a review of 1,700 local phone bills
with 47 different local companies yielded another $337,000
in annual savings.
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A
major health care provider
with over 1,200 locations in the United States and Canada
contracted with Global Solutions, Inc. to manage all moves,
adds, and changes for all of their facilities. A key part
of this engagement was the development of an interactive
database that provided an all-current reporting vehicle
for effectively managing the resources and controlling
costs and expense. When the client later switched their
long distance carrier, the conversion was done with very
little effort on the part of the customer, and the carrier’s
job was made much easier. |
Call Global Solutions, Inc. today at 1-800-300-8144 for more
information. Get printed in the Success Stories!
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