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What
makes you experts?
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Several
things. Our Auditors and Contract Managers have
years of experience in doing their work, both with
GSI and with AT&T, MCI, and Bell companies,
etc. |
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Our
sweet spots are technical competency in the performance
of the bill review and the contract management experience
of dealing with all of the carriers and LECs across
the country. |
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We
also have an extensive network of resources throughout
the US that stay current with the latest tariffs
and carrier billing plan options. |
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Why
should I engage GSI and not my large public accounting firm?
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The
accounting firms are just that…accountants.
They lack the readily available on- staff resources
to get the job done - and most all of them actually
outsource the work to a company like ours. |
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Their
strength is in tax interpretations - not with telecommunications
expertise like GSI. They could probably analyze
the bills but they do not have the in-depth knowledge,
nor do they have the contacts within the industry
to make things right and get it done in the shortest
amount of time. |
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Also,
there are recent investigations by the SEC into
the continued propriety of these firms actually
being allowed to do other "consulting"
work. |
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What
makes you different compared to the competition?
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There
are no set-up fees or administration charges - we
must find YOU savings in order for us to be paid. |
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Our
services include discovery, implementation, and
"proof of savings" - there are no extra
charges along the way. |
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After
the study bills are gathered, there is limited involvement
by your staff. |
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We
don't find savings for you by advocating that you
switch your services to second tier carriers or
to the latest dot.com telco who may go out of business
before the ink is dry. Unless you tell us different,
we work directly with your existing providers to
leverage improved pricing and billing refunds. |
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Each
client is a customized project whereby the process
to do our review remains very fluid and flexible
- this becomes very important to a client who may
actually want a contract re-negotiated before the
audit is completed - no problem! |
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Our
pricing is based on a win-win situation. Our "proof
of savings" feature is revolutionary in the
industry - the last requirement for us to substantiate
the savings is by producing to you copies of your
bills that actually reflect the reduced charges
- no one else does this, and frankly many engagements
end up with the client investing exorbitant resources
in trying to find the "savings" to support
the auditing invoices. |
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We
complete most audits in 30 to 60 days. |
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Why
not charge me on an hourly rate as opposed to a contingency
fee?
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Our
experience in doing this over a number of years
is that clients overwhelmingly prefer the contingency
fee basis. There are a lot of behind the scene work
activities that may involve teams of resources -
on some larger projects there could be as many as
20 people involved in various phases of the billing
and contract reviews - the hours add up quickly
and clients get jumpy. |
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Also,
there is a great deal of organization time in setting
up the auditing activities, securing Customer Service
Records (CSR), and ordering Traffic Utilization
studies and the hourly rates and charges would ratchet
up quickly. |
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Hourly
fees show up as liabilities on a client's balance
sheet. |
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There
is no guarantee that there will be substantial savings
to offset the hourly rate charges. |
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How
long will the audit take?
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It
depends… The two most critical factors in determining
the length of a bill review are the number of client
locations and the basic format of the billing media
- paper or electronic. Obviously, the higher the
percentage of paper billing records - the longer
amount of time that it will take. |
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On
most projects our estimates are to complete the
findings & recommendations within 30 days, the
implementation piece within 30 days, and the "proof
of savings" within 60 days - or a total of
120 days. |
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We
have a pretty good relationship with our vendors - are you
going to destroy that trust?
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Absolutely
not! We will always represent your best interests.
However, we will work them over - we will challenge
billing discrepancies and we will question every
charge that is suspect. |
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We
will push them to give you their very best rates
- their "A" rates - not their "C"
rates. Also, they will quickly realize if they already
don't know that we have established and maintained
an excellent reputation within the industry - we're
tough but fair, and they'll know that our primary
objective is not to take your business away from
them. .. but they too will have to earn it. |
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What
effect will your services have on my "bottom line"?
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The
returns go directly to profit |
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Why
can't I do this for myself?
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too
many changes |
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too
many choices |
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too
little time - too much follow-up required |
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billing
formats are intentionally made complicated |
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vendors'
representative and billing support personnel are
constantly changing -the industry is the victim
of extraordinary high turnover rates |
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FAQ
Main 2
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